Overview

Our client in Charlottetown, Prince Edward Island has an immediate opening for a Red Seal Automotive Service Technician.

Responsibilities:

  • The Licensed Automotive Technician works in a fast-paced auto service environment, providing superior expertise to customers and the automotive team in automotive systems, diagnostics and repairs.
  • Customer Service Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
  • Explains procedures and repairs and any additional maintenance work required to customers in an effort to attain a trusting relationship and long-term retention.
  • Liaises with Management/Service Advisors/Installers to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
  • Provides accurate estimates and written vehicle reports for all work performed.
  • Provides quality workmanship to meet or exceed industry standards.
  • Performs tasks in compliance with industry flat rate time allowances.
  • Ensures that an unsafe vehicle is reported to management and the vehicle owner.
  • Ensures vehicles are kept clean and free of damage by using seat covers and floor mats.
  • Retains used parts for the customer on request.
  • Deals with challenging situations in a professional manner.
  • Performs accurate and complete vehicle inspections, diagnostics and repairs.
  • Performs daily bay inspections in order to ensure shop neatness/cleanliness.
  • Instructs monitors and verifies work completed by apprentices.
  • Estimates cost and time for service and repair needs on the customer’s vehicle to Service Advisor.
  • Completes and reviews repair orders and vehicle inspection reports with customers and/or service advisors.
  • Maintains company and personally-owned equipment and tools, as required.
  • Remains current with up-to-date knowledge of the operation, maintenance and repair of most domestic and imported vehicles.
  • Performs road tests in compliance with store policy. Is respectful of all shop tools and equipment.
  • Complies with company, store and Automotive Service Centre policies.
  • Abides by all health and safety programs and regulations.
  • Reports any observed or potential hazards immediately.

Qualifications:

  • Valid mechanic’s license and driver’s licence for province of employment is an absolute must.
  • Knowledge of current automobile technology.
  • Ability to work effectively with computerized systems.
  • Good working knowledge of CoStar is considered an asset.
  • Experience in a similar role, is considered an asset.
  • Ability to serve customers in a professional manner and to inspire their confidence and trust.
  • Ability to work effectively in a fast-paced, customer-focused environment.
  • Strong communication skills, ability to listen carefully and to give precise instructions.
  • Ability to plan, organize, delegate and follow-up on daily tasks.
  • Ability to resolve problems and make decisions.
  • Ability to work in a team environment to achieve common goals.
  • Ability to adapt and cope with pressure.
  • Ability to lift/Carry light to heavy objects.

Company Offers:

  • Competitive salary
  • Excellent Benefits package
  • Tax Free Profit-sharing

Applying:

If you meet the requirements and are interested in applying for this role, please submit an updated resume to chris@halliwellconsulting.com, or contact Chris Halliwell directly at 1 (800) 339-5917, ext. 108.

Job Number: 5969